
Our COVID-19 Preparedness and Work Safety Policies will continue to be updated based on Health Canada guidelines. As we receive updates from Health Canada and local health authorities, we will continue to provide guidance to our employees on healthy workplace habits. This includes training on the proper use of gloves and hand-washing based on specific duties to ensure maximum safety.
We have mandated the use of masks and vinyl gloves for all warehouse, delivery and operational employees, as well as masks for our front office teams.
All employees will remain at least six feet apart while performing their daily tasks. Work teams will be established for tasks that cannot be accomplished alone, and employees assigned to work teams will routinely work together while keeping their distance from everyone else.
All sanitation stations in our offices, warehouses and delivery trucks contain hand sanitizer and surface sanitizers. All employees will be required to wash their hands at the beginning and the end of each shift and at least every 60 minutes throughout, using hand sanitizer when sinks are not available.
All high-touch areas (dining areas, restrooms, door handles, light switches, railings, trash receptacles, etc.) are cleaned and disinfected regularly.
Any employee who doesn’t feel well or has symptoms of COVID-19 is required to notify their supervisor and stay in home isolation for 14 days. Medical authorization to return to work is mandatory for any employee who tests positive for the virus.
Each of our Delivery Team members will enter through designated areas each day to have their body temperatures taken & recorded. Any of our employees who make deliveries will be tested to ensure that their body temperature meets the Health Canada guidelines before going out on the road.
Each of our Drivers will be assigned to Delivery Teams that manage designated delivery vehicles. We will establish schedules for each delivery vehicle and pair the same Drivers up each day. Each Delivery Team will be responsible for cleaning their designated vehicles. Delivery Team members will only utilize their designated vehicles.
All of our Delivery Team members will enter through designated areas before starting their shifts to have their body temperatures taken & recorded. Any team member with a body temperature that doesn’t meet the Health Canada guidelines will be instructed to go home and won’t be permitted to go out on the road.
Our Delivery Team members are required to wear masks and gloves which will be changed after each delivery and pickup. Checkpoints have been designated at all of our warehouse locations to ensure that each team member has sufficient gloves & masks.
All of our delivery vehicles are stocked with hand sanitizer and anti-viral spray to wipe down interior surfaces. Delivery Team members will be instructed to perform contactless deliveries and drop offs to minimize person-to person contact whenever possible. For deliveries that require installation, our drivers will maintain at least 6 feet away from customers who need to offer instruction.